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Learn more about Suzanne Silver
Professional Experience
Fidelis, New York
Managed Care Company
07/2010 – PresentClinical Care Manager for Out-Patient Treatment
- Review treatment reports, diagnosis, symptoms, psychotropic medications, interventions, treatment goals, discharge plan and conduct clinical reviews with providers to assess for medical necessity and authorizing additional outpatient services.
- Evaluate patients' clinical presentation and response to Chemical Dependency Intensive Outpatient Programs, Homecare and Outpatient Electroconvulsive Treatments (ECT), determine medical necessity and clinical appropriateness, authorize additional visits and ongoing treatment.
- Review diagnosis, symptoms, psychotropic medications, interventions, goals, discharge planning and medical necessity with Medical Director and/or PA advisor.
- On Call Hotline Crisis Calls. Provide thorough clinical evaluations and interventions for on call crisis calls to assess and make referrals to the appropriate level of care.
National Parents' Rights Association (NPRA), NY/GA
The Family Therapy Center
05/1994 – 07/2010Clinician
- Meet with clients to ascertain background information and provide therapeutic services to both the client and the child/children.
- Provide clinical evaluation and family consultation with regard to offering goals on fostering a relationship between the parent and the child/children.
- Provide individual and family therapy for adults, children and their families.
- Counsel parents on the goals of attaining a good relationship with their child/children.
- Prepare and submit psychological reports to the court containing my findings on evaluation in order to assist the courts in making its determination.
- Testify in court to substantiate the findings on my evaluation.
- Interact with attorneys, court officials and other professionals in my field to collaborate on the proper guidance and therapeutic services to be provided to the child/children and their families.
Managed Health Network, NYC
Managed Care Company
03/1999 - 11/2008Clinical Care Manager for Out-Patient and IN-Patient Treatment
- Evaluate patients’ clinical presentation telephonically using the Crisis Intervention Model and refer to appropriate level of care; in-patient psychiatric, drug and alcohol detox, rehab, out-patient mental health.
- Assess patients’ clinical presentation and treatment plan, streamlining treatment goals in coordination with facility staff for high levels of care: in-patient, partial hospitalization and intensive out-patient.
- Review diagnosis, symptoms, psychotropic medications, interventions, goals and discharge plan with medical director and in-case conference.
- Educate facilities and patients about managed care, benefit information and treatment process.
Gracie Square Hospital, NYC
Psychiatric Hospital
11/1997 – 02/1999Relocated with supervisor of previous job to become the Program Coordinator of the Young Adult and Geriatric Unit of this facility
- Collaborated with interdisciplinary team including the Chief Psychiatrist and Head Nurse to formulate individual treatment plans for patients.
- Initiated and organized changes to enhance unit’s optimal work performance.
- Led monthly team meetings to evaluate and better serve special needs patients.
- Provided individual, group and psychoeducational treatment for patients and their families identifying coping skills, discussing treatment and aftercare planning.
Merit Behavioral Care, NYC
Manage Care Company
01/1997 – 11/1997Clinical Care Manager for Special Unit focusing on Crisis Intervention for High Risk Callers
- Primary care manager for the Crisis Unit assessing callers’ needs and determining the appropriate referrals by reviewing acuity, symptoms and biopsychosocial assessments.
- Evaluate symptoms, diagnoses, interventions and goals with Medical Director and in-case conference.
St. Vincent’s Hospital, Harrison, NY
Psychiatric Hospital
07/1995 – 01/1997Utilization Reviewer for Five Out-Patient Ambulatory Programs
- Facilitated certification of patient’s treatment by acting as liaison between the hospital and the managed care companies.
- Reviewed out-patient charts for all five programs to ensure authorization of treatment.
- Evaluated patients facilitating the best treatment options: in-patient, out-patient and community referrals.
- Collaborated on two research teams measuring the quality of in-patient care and the follow-up on out-patient care to avoid patient recidivism
Related Experience
New York University Medical Center – Rusk Institute, NYC
1990 – 1992
- Emergency Room, Crisis Intervention
American Suicide Foundation, NYC
1991 - 1992
- Teenage Suicide Committee, Coordinated charity events
Henry Street Settlement Family Urban Shelter, NYC
1989 - 1991
- Performing Arts Program for battered children.
- Coordinated theatrical performances and provided exercise and dance therapy for children ages 8 to 16.
Education
- School of the Healing Arts, NYC, Ordained Minister (2004)
- National Institute for the Psychotherapies, NYC (1999)
- Columbia University, NYC, MSW, CSW (1994)
- New York University, NYC, BSW (1993)
Membership
- NASW
- AMMFT
Please contact me for references.
